Privacy Policy

Privacy Policy for https://mantaraya.com

The privacy of our visitors to mantaraya.com is very important.

At https://mantaraya.com we recognize that privacy of your personal information is important.

What personal data we collect and why we collect it.

Here is information on what types of personal information we receive and collect when you use and visit https://mantaraya.com and how we safeguard your information. We do not share, sell your personal information to third parties.This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

Log Files
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the user agent, also know as browser, that you use to visit our site (such as Internet Explorer or Firefox, Chrome, etc.), the time you visited our site and which pages you visited throughout our site.

Cookies
We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as our blog and our Online Booking system.

We use Google Analytics to help us improve our website and business on line, here is a link to their policy on how they handle data and cookies, please read on ….

When you leave a comment on a photo or other media item on this site, we send your name, email address, IP address and comment text to the server. When you enter a rating on a photo or other media item on this site, we send your (login)name or IP address and your rating to the server.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

When you complete our medical and release forms, we do not share your personal information with anyone, we keep that information digitally in the form until you have finish your tours with us, then the release and medical forms trashed.

We use this informations to know a bit more about you and your health, since the activities we conduct might take physical activity at times, so we just may want to make sure your are in good health.

By signing our forms you giving us permission to collect and safeguard your personal data for the period of time, usually no larger than 7 days.

We use contact forms that serve as a way of primary communication with you, as to send us an email regarding your wish to contract our services in Cozumel, we collect only your full name and email address and we keep them for the duration of our communications with you. At the end of your tour day we send you some other notes and we will ask you if we can add your data to our mailing list, where we email our list of clients with news and some offers form Manta Raya Divers. This data is not share with anyone and we use MailChimp for our mail outs, please read MailChimp privacy policy, but we know they do not share this data with anyone.

We also use SiteGround as hosting company, the information we safeguard resides in their servers, and they do not disclose or share any information from any of their clients. Information store in servers.

We also use third party advertisements, when active, on https://mantaraya.com to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers like Google through the Google Adsense program, information including your IP address, your ISP , the browser you used to visit our site.  This is generally used for Geo targeting purposes, showing Cozumel, Mexico Real Estate ads to someone who lives there, or showing certain ads based on specific sites visited kind of showing Travel ads to someone who visits Travel Sites often to Plan a Trip.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please read our refund policy at our Instant Booking page!

When you make your bookings in our website, payment will direct you to PayPal, Stripe, or Peek.com, Manta Raya Divers does not see or save, your financial data, such as Credit Card Number or Security Code, or any information in relation with your Credit Card Personal Information at the time of your payment. Please Read PayPal, Stripe or Peek.com, Privacy Policy. We have added a few more Security Layers for Safe Surfing and Secure Data Transfer, from and back to our visitors an  SSL  Certificate, which a digital signature that ensures you are communicating with our site or internet location you intended to visit, you should see a Green Paddock as well as a SECURE, to tell you we have made the whole site secure, all data is now encrypted, also we have Sitelock Secure, and Wordfence which scans our site daily to ensure our site files are free of malware, viruses, adware and any malicious code. This is from a Legal Certificate Authority. Please see our Secure Certificate Seals to verified our authenticity.

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